Created for life’s most personal gestures, a birthday, a declaration of love,...
Customer Support
Care, Transparency, and Trust.
Our promise extends beyond beauty. From order to delivery, S’olé ensures that every gesture is handled with precision, respect, and care. Customer support at S’olé reflects the same values that guide our floral craftsmanship: attentiveness, reliability, and quiet elegance.
Delivered with Care, Across Dubai.
S’olé offers same-day delivery across Dubai for orders placed before 6 PM. Each bouquet and box is carefully prepared on the day of dispatch to guarantee freshness and presentation at its finest.
All deliveries are made in climate-controlled vehicles to preserve quality from atelier to destination.
and select neighbouring regions.
Note: During high-demand seasons (Valentine’s Day, Eid, National Day, etc.), we recommend placing orders at least 24 hours in advance.
How to Make Your Flowers Last.
Every S’olé bouquet is composed to last beautifully. With the right care, your flowers will retain their scent, and vitality for days.
Each order includes a printed care card for easy reference.
Your Questions, Answered.
How far in advance should I place an order?
For same-day Dubai delivery, orders must be placed by 6 PM. For weddings, events, or large-scale projects, we recommend a minimum of 7–10 days' notice.
Are your products sustainable?
We source our blooms from certified farms that prioritise ethical labour and sustainable practices. Our packaging is recyclable, and we continually work to reduce plastic waste.
Can I customise my bouquet or wrapping?
Absolutely. Personalisation options include ribbon colour, wrapping tone, and message tags. For bespoke combinations, our team will assist you directly.
Do you deliver outside Dubai?
Yes, we deliver across the UAE and internationally. Delivery times and costs vary by location. Contact our team for a custom quote.
How can I contact to customer support?
You can reach us via email at info@soleflowers.ae, or by phone +971 56 422 1288 during the business hours (10.00 AM – 08.00 PM UAE time)
At S’olé, we believe beauty should come with assurance.
Every inquiry is handled with grace, every delivery with care. Whether you are gifting, celebrating, or decorating, our team is here to ensure the experience is as radiant as the flowers themselves.
